Trades & Home Services

Turn missed calls into booked, deposit-paid jobs.

Plumbers, electricians and home-service pros: customers request work, pick a slot and pay a deposit on WhatsApp — and every job lands in your own WhatsApp mini-app. A real booking screen for both of you — not a chat thread to keep on top of.

Deposits upfront
No missed calls
No new app
📱 One WhatsApp · two mini-apps — no chatting
CUSTOMER BOOKSCustomer-facing WhatsApp
Booking confirmed · appears instantly
BUSINESS MANAGESStaff-facing mini-app

Sound familiar?

Four everyday problems costing you time and jobs.

These are not small inconveniences. They interrupt paid work, delay cash flow and follow you home at the end of the day.

🛠️ The reality for busy trades

You’re doing the job — and trying to run the office.

Customers expect quick replies, simple booking and easy payment, even while you’re on-site and unable to answer.

If this feels familiar, you’re not alone.
One connected system fixes all four↓
The pain points behind a typical working dayWorking day in progress
08:12
Pain point 01 · Missed enquiries
“I can’t answer — I’m in the middle of a job.”

The caller wants help now. By the time you call back, they may have booked someone else.

What it costsA job you never get
10:40
Pain point 02 · Endless messages
“What day works? What’s the postcode? Can you send a photo?”

A simple booking becomes a long conversation while you’re trying to work.

What it costsHours of unpaid admin
14:00
Pain point 03 · No-shows
“I kept the slot free — and they didn’t turn up.”

Without a deposit, the customer has little commitment and the empty slot can’t be recovered.

What it costsLost time and income
18:15
Pain point 04 · Scattered information
“Was the address in WhatsApp, my diary or a text?”

Job details, customer messages and payments live in different places — and you have to join them up.

What it costsStress after working hours
Every pain point comes from the same problem: a disconnected booking process.

OrderOnBot brings enquiries, bookings, deposits and job details together in WhatsApp.

Enquiry→Booking→Deposit→Job details

The full picture

See both sides of every job

Your customer books inside WhatsApp. You run everything from your phone or the portal.

Tap a tab to explore each journey→

Why trades switch

Everything a busy trade needs

💰

Deposits upfront

No deposit, no booking. Time-wasters and no-shows disappear.

📵

Never miss a job

Requests come through WhatsApp even when you’re on the tools.

📅

Everything in your diary

Jobs, engineers and slots in one calendar — no double-booking.

🚚

Dispatch & updates

Assign engineers; customers get automatic on-the-way status updates.

📣

Win repeat work

Broadcast seasonal offers to past customers in a couple of taps.

💳

Get paid faster

Deposits and balances collected in-app, straight to your account.

Case study · Home services & trades

Jobs booked and paid — without picking up the phone

A busy plumbing & electrical firm swapped voicemail and paper diaries for one WhatsApp thread — and stopped losing jobs to missed calls.

🔧 Plumbing & electrical👤 9 engineers · 2 branches📍 Bristol & Bath

The problem before

Calls went to voicemail while the team was on the tools, and the job went to whoever answered first. No-shows and time-wasters ate whole afternoons, deposits were chased by text and bank transfer, and the diary lived in three places plus the owner’s head.

The Order On Bot setup

Customers now book and get quoted entirely in WhatsApp. Every enquiry is routed by postcode to the right branch, secured with a card deposit, and dropped straight into the right engineer’s diary — who runs their whole day from the WhatsApp “Staff Jobs” view.

WhatsApp Flows bookingCustom quotesStripe deposits & card holdsPostcode → branch routingEngineer job cards + photosAuto reminders

The customer journey — all in WhatsApp

  1. Messages the number from a Google listing or van sticker — no app, no website.
  2. Picks the job and a slot in a guided chat flow that only shows real availability.
  3. Gets a clear quote with line items and a deposit, and accepts it in the thread.
  4. Pays the deposit by card to lock the slot — the booking confirms instantly.
  5. Reminded the day before, then the engineer arrives, adds before/after photos and takes the balance.

Marketing

Fill your diary — marketing that runs itself

Every job quietly builds your customer list. Then win back quiet customers, remind them when a service is due, and reward referrals — all over WhatsApp, where messages actually get read.

Broadcast an approved WhatsApp offer to the right customers — audiences auto-sorted by booking history (New, Loyal, Big spender, Lapsed, At-risk) — now or scheduled, with delivered & read updating live.

portal.orderonbot.com
Marketing Suite template library — ready-made WhatsApp templates to use and send. Promotion Engine — automated retention and loyalty plays. Discount codes — vouchers customers redeem on WhatsApp. Customer segments — every customer auto-sorted by booking history (New, Loyal, Big spender, At-risk, Lapsed). Refer a Friend promotion setup — each customer gets their own code and share button.

Voice Agent

Never miss a call — even at 2am

A UK-English AI phone agent answers your line 24/7 and books the job end to end — straight into the same diary as WhatsApp and the portal. No missed calls, no voicemail tag.

Live call · FixIt Trades
📞
Caller ringsyour business line, any hour
↓
🤖
AI agent answersfinds the service, asks what’s needed
↓
📅
Checks your live diaryoffers real, bookable times
↓
✅
Books the jobsame diary as WhatsApp & portal
↓
💳
Secure WhatsApp pay linkdeposit paid in chat — never card on the call
✓ 24/7, UK English✓ One diary across phone, WhatsApp & portal✓ Secure WhatsApp pay link✓ Call data auto-deleted after 180 days
See the Voice Agent →

Pricing

Pricing that grows with your business

Start with bookings and marketing, add an AI assistant as you grow, or choose a tailored solution for multiple locations.

MOST POPULAR · SPECIAL OFFER ✨ AI-powered growth

Premium

For growing businesses that want to save time and convert more enquiries.

£49£19/ month
Limited-time introductory price
Everything in Basic, plus:
  • AI Chat Assistant
  • Instant answers to customer questions
  • 24/7 enquiry handling
  • Advanced automated marketing
  • Abandoned-booking follow-ups
  • Targeted customer campaigns
  • Advanced performance reporting
  • Priority support
Claim special offer
🧰 Essential tools

Basic

For sole traders and small businesses ready to simplify bookings.

£19/ month
Everything you need to get started:
  • WhatsApp booking system
  • Live availability and online diary
  • Booking confirmations and reminders
  • Deposits and card payments
  • Customer and booking management
  • Marketing campaign suite
  • Automated rebooking reminders
  • Essential business reporting
Get started
🏢 Built around your operation

Enterprise

For multi-location, multi-team and higher-volume businesses.

Tailored pricing
Everything in Premium, plus:
  • Multiple branches and locations
  • Central management dashboard
  • Team roles and permissions
  • Branch and group-level reporting
  • Custom booking journeys
  • Higher booking and message volumes
  • Bespoke integrations
  • Dedicated onboarding and account support
Contact our team
🚫 No long-term contract 🔒 Secure card payments 💬 Runs inside WhatsApp 🎯 Setup support included

Booking, payment-processing and WhatsApp message charges may apply. Promotional pricing is subject to offer terms confirmed before signup.